Optimizing Supply Chain Operations for HelloCoffee

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Challenge
HelloCoffee, home to the largest range of coffee in the UK, faced growing pains as demand scaled. Their supply chain relied heavily on manual workflows—sending supplier orders, tracking fulfillment, and managing product updates—all through spreadsheets and emails. On top of this, getting Shopify’s approval for a custom B2B app added complexity, since the platform primarily supports D2C experiences.

Solution
We built a custom B2B app tailored to HelloCoffee’s needs. It allows their team to send orders directly to suppliers and track fulfillment and product updates in one centralized dashboard. Designed to integrate seamlessly with Shopify, we navigated the app approval process to ensure full compatibility and compliance.

Impact
The app significantly improved internal productivity. Manual processes were replaced with automation, giving the HelloCoffee team clearer visibility and faster execution across their supply chain. This efficiency supports their continued growth and helps maintain the high-quality service their customers expect.

Conclusion
By partnering with us, HelloCoffee overcame key operational hurdles and gained a scalable supply chain solution—built for B2B, optimized for Shopify, and aligned with their position as the UK’s most comprehensive coffee platform.